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November 8, 2023

If you are a Medicare beneficiary, you have access to a variety of support resources both locally and online. The U.S. Centers for Medicare & Medicaid Services (CMS) has regional offices with Medicare representatives who can provide education and answer your questions. Additionally, the Social Security Administration (SSA) local offices offer assistance with Medicare applications, as well as retirement and disability benefits.

Visiting a Social Security or Medicare office near you may not always be necessary, as most research and business can be conducted online. However, it is worth noting that only 11 states and Washington D.C. have a Medicare office, but the availability of Medicare resources is widespread due to the efforts carried out in those offices.

While Medicare's offices primarily serve administrative purposes, the SSA has over 1,200 field offices that provide assistance with Medicare enrollment in person and over the phone. Both Medicare and the SSA also offer services and resources online, along with numerous supporting organizations like Lehigh Partners Senior Benefits.

CMS oversees various programs, including Medicare, Medicaid, CHIP (Children's Health Insurance Program), and state and federal health insurance marketplaces. The agency's objective is to improve the healthcare system by providing better care, access to coverage, and improved health.

Most Medicare-related tasks, such as applying for coverage, can be completed online or over the phone. However, there are a few important tasks that require in-person completion.

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In-Person Medicare Tasks: What Needs to be Done in a CMS or Social Security Office?

Specific in-person Medicare tasks that may need to be done in a CMS or Social Security office include:

  1. Applying for Medicare: When applying for Medicare, there may be certain documents that need to be submitted to verify eligibility, such as proof of age, citizenship, military service, and work history1. The application process can be completed in person at a local Social Security office1.
  2. Managing Medicare Benefits: Certain tasks related to managing Medicare benefits can be done in person at a Social Security office. These tasks may include obtaining a Medicare card, updating personal information, and accessing the Medicare handbook and online resources2.

It's important to note that the specific tasks that can be completed in person at a CMS or Social Security office may vary. For more detailed and accurate information, it is recommended to visit the official Medicare website or contact CMS directly.


  1. Source: Healthline - What Documents Do I Need to Apply for Medicare? 2
  2. Source: Social Security Administration - Manage Your Medicare Benefits

How to Find a Medicare Office Near You

To find a local Medicare office near you, there are a few regional offices spread across the country that primarily work to ensure the overall effectiveness of the Medicare program. The Centers for Medicare & Medicaid Services (CMS) has regional offices throughout the country, serving as the agency's local presence in states and communities. These offices provide education and address questions from Medicare beneficiaries, healthcare providers, state governments, CMS contractors, and community groups.

The CMS headquarters is located in a suburb of Baltimore, and there is also a national office in Washington D.C. The regional offices are situated in Atlanta, Boston, Chicago, Dallas, Denver, Kansas City, New York, Philadelphia, San Francisco, and Seattle.

If you think there is no Medicare office near you, don't worry. There is likely a government office nearby that can assist you with Medicare-related concerns.

To determine if a visit to a Medicare office is necessary, you can call 1-800-MEDICARE and speak with Social Security. They can help you find the nearest Medicare office by providing your address or zip code.

When searching online, remember to avoid entering personal information on any website claiming to locate the closest Medicare office. A legitimate Medicare website will not ask for sensitive details like your full name, date of birth, or social security number for this purpose.

If you do need to visit a Medicare office, it's advisable to call ahead and schedule an appointment rather than showing up unannounced. It's also a good idea to communicate your specific needs in advance to ensure that the office can provide the assistance you require.

How To Contact Medicare

To contact Medicare, you have several options available to you. You can visit their website at www.medicare.gov for information and resources. If you prefer to speak with someone directly, you can call their toll-free number at 1-800-MEDICARE (1-800-633-4227). For individuals who use TTY devices, there is a dedicated number at 1-877-486-2048.

Medicare Office Near Me

The Regional Offices of the Centers for Medicare & Medicaid Services are the agency’s state and local presence. Regional field staff work closely with beneficiaries, health care providers, state governments, CMS contractors, community groups and others to provide education and address questions. source: CMS.gov

If you need to get in touch with a specific regional Medicare office, you can contact them via email or phone by using the following contact information:

Region 1

Region 2

Region 3

Region 4

Region 5

Region 6

Region 7

Region 8

Region 9

Region 10

Feel free to reach out to the appropriate regional office based on your location or specific needs.

How to Use the Social Security Office Locator for Medicare Assistance

Here are instructions on how to use the Social Security Office Locator and why someone would contact them for help with Medicare:

To use the Social Security Office Locator for Medicare help, follow these steps:

  1. Go to the Social Security Administration's website at https://www.ssa.gov/locator/.
  2. Enter your zip code in the search box under the "Find an office in your area" section.
  3. Click "Locate" to search for the nearest Social Security office.
  4. Contact the Social Security office to receive help with your specific Medicare-related needs[1].

Someone would contact the Social Security office for Medicare help for a variety of reasons such as:

  1. Applying for Medicare Benefits
  2. Replacing Medicare Cards
  3. Enrolling in Medicare Advantage or Prescription Drug Plans
  4. Changing Your Address or Phone Number Associated with your Medicare Account
  5. Reporting Death of a Medicare Beneficiary
  6. Updating Direct Deposit Information for Medicare[2]

The Social Security office can provide assistance with these and other issues related to Medicare.

How Can I Find a Medicare Insurance Agent Near Me?

If you're looking to switch your coverage to a Medicare Advantage plan and need assistance, a licensed insurance agent from Lehigh Partners Senior Benefits is available to help. You can easily reach out to an agent by calling 1-833-265-9644 (TTY: 711). They will be happy to guide you through the process of finding the right Medicare plan for your specific needs.

Medicare Advantage plans are offered by private insurance companies and are designed to replace the coverage provided by Parts A and B of Original Medicare. These plans follow regulations set by CMS (Centers for Medicare & Medicaid Services) and often include additional benefits such as dental and vision coverage, along with the added protection of an out-of-pocket maximum.

Don't hesitate to contact a licensed insurance agent who can provide personalized assistance in finding the Medicare Advantage plan that best suits your requirements.

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Compare Medicare coverage options with the help of one of our agents:

Talk to us: (833) 265-9655 

Medicare brokers such as Lehigh Partners get paid by the insurance companies they represent. And you pay exactly the same rate for your insurance if you use a Medicare consultant (broker). There is no extra fee or cost for enrolling through a broker. You will never pay a fee for our help.

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